American Red Cross

Donor Center Phlebotomist

American Red Cross

Cleveland, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the American Red Cross, where we are dedicated to providing compassionate care to those in need. We are currently seeking a Donor Center Phlebotomist to join our team and help us save lives through blood donation. As a vital member of our organization, you will have the opportunity to make a direct impact on our mission by collecting blood from donors and ensuring their safety and comfort throughout the process. This role requires a skilled and empathetic individual with a passion for helping others and a dedication to upholding the highest standards of quality and professionalism. If you are eager to use your phlebotomy expertise to make a difference in the world, we encourage you to apply for this rewarding position.

  1. Perform phlebotomy procedures on donors, ensuring their safety and comfort at all times.
  2. Maintain a clean and organized work area to ensure the safety and accuracy of blood collection.
  3. Follow all standard operating procedures and safety protocols to ensure the quality and integrity of collected blood.
  4. Educate donors on the donation process and answer any questions or concerns they may have.
  5. Greet and assist donors in a friendly and professional manner, creating a positive and welcoming atmosphere.
  6. Accurately record donor information and test results in the electronic database.
  7. Monitor donor reactions and respond appropriately to any adverse reactions.
  8. Follow established protocols for handling and processing of blood products.
  9. Collaborate with other team members to ensure a smooth and efficient flow of donors.
  10. Maintain confidentiality of donor information and adhere to HIPAA regulations.
  11. Participate in ongoing training and development to stay up-to-date on phlebotomy techniques and procedures.
  12. Uphold the mission, vision, and values of the American Red Cross.
  13. Represent the organization in a professional and positive manner at all times.
  14. Demonstrate a strong commitment to quality and accuracy in all tasks performed.
  15. Adhere to all regulatory and accrediting agency requirements.
  16. Assist with inventory management and ordering of supplies as needed.
  17. Report any equipment malfunctions or safety concerns to the appropriate supervisor.
  18. Maintain a high level of compassion and empathy towards donors, recognizing the importance of their contributions.
  19. Participate in special projects and events as assigned by the supervisor.
  20. Continuously strive to improve and enhance the donor experience.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Certification: A Donor Center Phlebotomist Must Possess A Valid Phlebotomy Certification From An Accredited Institution. This Ensures That The Candidate Has Received Proper Training And Has The Necessary Skills To Perform Blood Collection Procedures Accurately And Safely.

  • Experience: At Least 1-2 Years Of Experience In A Clinical Or Donor Center Setting Is Typically Required For This Position. This Demonstrates That The Candidate Is Familiar With The Specific Protocols And Procedures Involved In Collecting Blood From Donors.

  • Knowledge Of Blood Collection Procedures: A Donor Center Phlebotomist Must Have A Thorough Understanding Of The Principles And Techniques Of Blood Collection, Including Proper Needle Insertion, Vein Selection, And Specimen Handling. This Knowledge Is Essential For Ensuring The Safety And Comfort Of Donors.

  • Excellent Communication Skills: Donor Center Phlebotomists Must Possess Strong Communication And Interpersonal Skills. They Interact With Donors On A Daily Basis, And Must Be Able To Put Them At Ease, Explain Procedures, And Answer Any Questions Or Concerns.

  • Ability To Work In A Fast-Paced Environment: Donor Center Phlebotomists Must Be Able To Work Efficiently In A Fast-Paced Environment, Often Dealing With Multiple Donors At Once. This Requires The Ability To Prioritize And Manage Time Effectively, While Maintaining A High Level Of Accuracy And Attention To Detail.

Required Skills
  • Communication

  • Time Management

  • customer service

  • Medical Terminology

  • Patient care

  • Blood collection

  • Teamwork

  • Infection control

  • Venipuncture

  • specimen handling

  • Sterile technique

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Donor Center Phlebotomist in Cleveland, OH, USA is $30,000 to $42,000 per year. This can vary depending on the specific employer, experience level, and additional skills or certifications. Some phlebotomists may also receive bonuses or benefits, which can increase their overall compensation.

Additional Information
American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 14th, 2023
Apply BeforeMay 22nd, 2025
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About American Red Cross

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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