
Field Service/Customer Engineer
Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Performs complex retrofits. May occasionally organize and lead retrofit activities. Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.
Ability to work in a fast paced environment
Thrives in a dynamic, startup-like environment working on high visibility initiatives
4 - 7 years of related experience
Time Management
Troubleshooting skills
Record Keeping Skills
Data analysis skills
Process Improvement
Results Oriented
Attention to detail
Self-Driven
Communication Skills
According to JobzMall, the average salary range for a Field Service/Customer Engineer in 10000 Spectrum Dr, Austin, TX 78717, USA is between $50,000 and $80,000 per year. This salary range is based on the job postings and salaries reported by employers and employees in the area. The exact salary will depend on the individual qualifications and experience of the applicant.
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Applied Materials, Inc. engages in the provision of manufacturing equipment, services and software to the global semiconductor, display, solar photovoltaic (PV) and related industries. It operates through the following segments: Silicon Systems Group, Applied Global Services, Display, and Energy and Environmental Solutions.

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