Aramark

Human Resources Manager - Employee Relations - HR Shared Services

Aramark

2400 Market St, Philadelphia, PA 19103, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Counsel, guide, and educate managers for optimal performance and resolution of complex employee relations and performance management/discipline matters. Provide non-routine HR Policy consultation, guidance and interpretation for employees, and managers. Respond to and resolve complex employee complaints regarding policy violations, such as allegations of discrimination, harassment, and other work related issues originating from the employee hotline and other sources. Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion. Coach and advise managers on performance management and discipline matters; ensure documentation is in place and strategize appropriate corrective action steps. Review draft performance improvement plans prior to delivery to the employee. Consult and review involuntary terminations. Collaborate with HR Business Partners, ER COE and/or line of business leadership as required to properly mitigate risk. Develop position statements in response to local, state or federal labor complaints, charges, audits and other legal matters. May represent the company for unemployment claims and appeals. Review dashboard metrics daily to optimize productivity and ensure work is completed in accordance with service level agreements (SLAs).

Where is this job?
This job is located at 2400 Market St, Philadelphia, PA 19103, USA
Job Qualifications
  • 5+ years of experience in employee relations, HR generalist or related experience

  • Working knowledge of state and federal employment laws

  • HR certification is preferred

  • Ability to handle stressful situations with grace and diplomacy and remain neutral in difficult employee relations issues

  • Bilingual (English and Spanish) preferred

  • Demonstrated experience working across multiple states

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • Case management

Soft Skills
  • Process Improvement

  • Self-Driven

  • Communication Skills

  • Adaptability

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Human Resources Manager - Employee Relations - HR Shared Services in 2400 Market St, Philadelphia, PA 19103, USA is $101K - $130K per year. It should be noted that this is an estimated range and the actual salary may vary depending on the individual's experience, qualifications, and other factors.

Additional Information
Aramark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 28th, 2020
Apply BeforeMay 22nd, 2025
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About Aramark

Aramark Corporation, known commonly as Aramark, is an American food service, facilities, and uniform services provider to clients in areas including education, healthcare, business, corrections, and leisure.

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