
Visitor Assistant
As the Visitor Assistant at the Architect of the Capitol (AOC), you will be a dynamic, customer-oriented individual with great enthusiasm and a passion for providing exceptional visitor experiences. You will be responsible for greeting visitors, providing information, and representing the AOC in a professional and engaging manner. The successful candidate will possess strong interpersonal and communication skills, a positive attitude, and the ability to work both independently and collaboratively with team members. An understanding of the AOC’s mission and purpose, as well as the ability to provide meaningful tours, is essential. We are excited to find a team member that can help us foster an engaging and impactful visitor experience.
Responsibilities:
- Greet visitors and provide information about the AOC.
- Represent the AOC in a professional and engaging manner.
- Maintain a positive attitude and foster an engaging and impactful visitor experience.
- Communicate effectively and build positive relationships with visitors.
- Provide meaningful tours of the AOC.
- Work both independently and collaboratively with team members.
- Follow all policies and procedures of the AOC.
- Ensure all visitors follow safety protocols while on the premises.
- Maintain knowledge of the AOC's mission and purpose.
- Monitor visitor activity and report any incidents or suspicious behavior.
Excellent Customer Service Skills
Ability To Communicate Effectively In A Professional Manner
Knowledge Of Basic Computer Skills
Knowledge Of Basic Office Procedures
Ability To Work Independently
Ability To Multitask And Prioritize Workload
Ability To Lift And Move Up To Pounds
Knowledge Of Capitol Hill Operations And Procedures
Writing
Scheduling
Multitasking
Reporting
Listening
Assisting
Problem-Solving
Touring
Greeting
Collaborating
Answering
Interacting
Guiding
Escorting
Providing
Communication
Conflict Resolution
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Visitor Assistant in Washington, DC, USA is between $25,000 and $35,000 per year. This is based on the salaries reported by local employers and job postings on the JobzMall website. Salaries can vary depending on experience, education, and other factors.
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The Architect of the Capitol is the federal agency responsible for the maintenance, operation, development, and preservation of the United States Capitol Complex, and also the head of that agency.

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