Architect of the Capitol

Visitor Assistant

Architect of the Capitol

Washington, DC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As the Visitor Assistant at the Architect of the Capitol (AOC), you will be a dynamic, customer-oriented individual with great enthusiasm and a passion for providing exceptional visitor experiences. You will be responsible for greeting visitors, providing information, and representing the AOC in a professional and engaging manner. The successful candidate will possess strong interpersonal and communication skills, a positive attitude, and the ability to work both independently and collaboratively with team members. An understanding of the AOC’s mission and purpose, as well as the ability to provide meaningful tours, is essential. We are excited to find a team member that can help us foster an engaging and impactful visitor experience.

Responsibilities:

  1. Greet visitors and provide information about the AOC.
  2. Represent the AOC in a professional and engaging manner.
  3. Maintain a positive attitude and foster an engaging and impactful visitor experience.
  4. Communicate effectively and build positive relationships with visitors.
  5. Provide meaningful tours of the AOC.
  6. Work both independently and collaboratively with team members.
  7. Follow all policies and procedures of the AOC.
  8. Ensure all visitors follow safety protocols while on the premises.
  9. Maintain knowledge of the AOC's mission and purpose.
  10. Monitor visitor activity and report any incidents or suspicious behavior.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Communicate Effectively In A Professional Manner

  • Knowledge Of Basic Computer Skills

  • Knowledge Of Basic Office Procedures

  • Ability To Work Independently

  • Ability To Multitask And Prioritize Workload

  • Ability To Lift And Move Up To Pounds

  • Knowledge Of Capitol Hill Operations And Procedures

Required Skills
  • Writing

  • Scheduling

  • Multitasking

  • Reporting

  • Listening

  • Assisting

  • Problem-Solving

  • Touring

  • Greeting

  • Collaborating

  • Answering

  • Interacting

  • Guiding

  • Escorting

  • Providing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Visitor Assistant in Washington, DC, USA is between $25,000 and $35,000 per year. This is based on the salaries reported by local employers and job postings on the JobzMall website. Salaries can vary depending on experience, education, and other factors.

Additional Information
Architect of the Capitol is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 31st, 2023
Apply BeforeMay 22nd, 2025
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About Architect of the Capitol

The Architect of the Capitol is the federal agency responsible for the maintenance, operation, development, and preservation of the United States Capitol Complex, and also the head of that agency.

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