Patient Accounts Specialist

Welcome to Atrium Health - where we strive to provide exceptional care to our patients and their families. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Patient Accounts Specialist. In this role, you will play a vital role in ensuring accurate and timely management of patient accounts, while also providing excellent customer service. Our ideal candidate will possess strong organizational skills, a keen eye for detail, and a passion for helping others. If you are looking for a rewarding career in healthcare and meet the qualifications listed below, we encourage you to apply for this exciting opportunity.

1. Manage patient accounts: Responsible for accurately and efficiently managing patient accounts, including billing, insurance claims, and payments.
2. Ensure timely billing and payments: Responsible for timely and accurate submission of claims to insurance companies and processing of payments from patients.
3. Provide exceptional customer service: Serve as a point of contact for patients and their families, providing excellent customer service and addressing any questions or concerns related to their accounts.
4. Maintain accurate records: Responsible for maintaining accurate and organized records of patient accounts, including billing information, payments, and insurance coverage.
5. Monitor and reconcile accounts: Regularly monitor and reconcile patient accounts to ensure accuracy and identify any discrepancies or issues that need to be addressed.
6. Collaborate with other departments: Work closely with other departments, such as billing, finance, and patient care, to ensure efficient and effective management of patient accounts.
7. Stay up-to-date on healthcare regulations: Keep up-to-date on healthcare regulations and compliance requirements to ensure proper handling of patient accounts.
8. Adhere to privacy and confidentiality policies: Maintain the highest level of confidentiality and adhere to all privacy policies and regulations when handling patient accounts.
9. Assist with financial inquiries: Provide assistance to patients and their families with any financial inquiries or concerns related to their accounts.
10. Identify areas for improvement: Continuously evaluate and identify areas for improvement in the patient accounts process and make recommendations for increased efficiency and accuracy.
11. Attend training and meetings: Attend all required training and meetings to stay informed on updates and changes in policies and procedures related to patient accounts.
12. Other duties as assigned: Perform any additional duties as assigned by the supervisor to support the overall functioning of the patient accounts department.

According to JobzMall, the average salary range for a Patient Accounts Specialist in Charlotte, NC, USA is $36,000 - $45,000 per year. This range can vary depending on factors such as experience, education, and specific job duties. Some patient accounts specialists may earn more in this range, while others may earn less.

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.