Audi

Parts Consultant

Audi

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the automotive industry and luxury cars? Do you have a strong attention to detail and excellent customer service skills? If so, we have the perfect opportunity for you! Audi is currently seeking a knowledgeable and customer-focused Parts Consultant to join our team. As a Parts Consultant, you will play a vital role in ensuring our customers receive the best service and products for their Audi vehicles. If you have a passion for cars and a desire to work with a prestigious brand, we would love to hear from you. Read on to learn more about the qualifications and skills we are looking for in our ideal candidate.

  1. Provide exceptional customer service to all Audi customers, ensuring their needs are met and exceeded.
  2. Utilize knowledge of Audi vehicles and parts to assist customers in finding the right products for their cars.
  3. Maintain a thorough understanding of Audi parts and accessories, including their features, benefits, and compatibility.
  4. Collaborate with the service and sales teams to ensure customer satisfaction and timely delivery of parts.
  5. Handle all parts inquiries and orders promptly and accurately.
  6. Monitor and maintain inventory levels to ensure availability of commonly used parts and accessories.
  7. Keep up to date with new products, technologies, and trends in the automotive industry, specifically in the luxury car market.
  8. Ensure all parts and accessories are properly stocked, organized, and labeled for easy access and inventory tracking.
  9. Provide accurate pricing and quotes to customers, ensuring transparency and honesty in all transactions.
  10. Handle customer complaints and issues professionally, finding appropriate solutions and following up to ensure customer satisfaction.
  11. Follow all company policies and procedures, including safety protocols, when handling and storing parts.
  12. Attend training and development programs to continually improve product knowledge and customer service skills.
  13. Participate in marketing and sales initiatives to promote Audi parts and accessories to potential customers.
  14. Maintain a professional and knowledgeable demeanor at all times to uphold the reputation of Audi as a prestigious brand.
  15. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Extensive Knowledge Of Audi Vehicles And Their Parts: A Parts Consultant At Audi Must Possess A Deep Understanding Of The Brand's Vehicles, Their Features, And The Corresponding Parts And Components. This Includes Being Able To Identify Parts By Their Name, Number, And Function.

  • Excellent Customer Service Skills: As A Parts Consultant, One Must Be Able To Interact With Customers In A Professional And Friendly Manner. This Includes Actively Listening To Their Needs, Providing Accurate Information, And Offering Suitable Solutions To Their Problems.

  • Strong Organizational Skills: With A Wide Range Of Parts And Components To Manage, A Parts Consultant Must Be Highly Organized And Detail-Oriented. This Involves Maintaining Inventory Records, Tracking Orders, And Ensuring That The Right Parts Are Available When Needed.

  • Technical Proficiency: A Parts Consultant Needs To Have A Good Understanding Of Automotive Technology And Be Able To Use Computer Systems To Access Information, Process Orders, And Track Inventory. They Should Also Be Able To Troubleshoot Basic Technical Issues And Provide Guidance To Customers.

  • Ability To Work In A Fast-Paced Environment: Audi Dealerships Can Get Busy, Especially During Peak Seasons. A Parts Consultant Must Be Able To Handle Multiple Tasks Simultaneously, Work Under Pressure, And Meet Tight Deadlines Without Compromising On Accuracy And Quality Of Service.

Required Skills
  • Communication Skills

  • Inventory Management

  • Attention to detail

  • Organizational Skills

  • Technical Aptitude

  • customer service

  • Automotive knowledge

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Parts Identification

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Parts Consultant in San Diego, CA, USA is between $35,000 and $57,000 per year. This range is based on factors such as the individual's level of experience, education, and the specific company they are working for. However, this range may vary depending on the industry and the demand for parts consultants in the San Diego area. Some companies may offer higher salaries or additional benefits such as bonuses, commission, or employee discounts. It is also important to note that this salary range is an estimate and may not reflect the actual salary for every Parts Consultant in San Diego.

Additional Information
Audi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About Audi

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.

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