Service Advisor

Welcome to the Audi family, where our commitment to excellence and customer satisfaction sets us apart from the rest. We are currently seeking a dedicated and motivated Service Advisor to join our team. In this role, you will serve as the primary point of contact for our valued customers, ensuring that their needs and expectations are exceeded at every interaction. Our ideal candidate possesses strong communication skills, a passion for providing exceptional service, and a thorough understanding of the automotive industry. If you are a team player who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity at Audi.

1. Serve as the main point of contact for all customer service needs, providing exceptional service and ensuring their satisfaction at all times.
2. Build and maintain strong relationships with customers, ensuring their loyalty to the Audi brand.
3. Utilize strong communication skills to effectively communicate with customers, addressing any concerns or issues in a timely and professional manner.
4. Demonstrate a thorough understanding of the automotive industry, including knowledge of Audi vehicles, services, and processes.
5. Work collaboratively with other team members to ensure a seamless and efficient customer service experience.
6. Maintain a high level of professionalism and represent the Audi brand in a positive and professional manner at all times.
7. Keep up-to-date with industry trends and advancements, staying informed on new products and services offered by Audi.
8. Utilize strong organizational and time management skills to effectively manage customer inquiries, appointments, and other tasks.
9. Utilize sales skills to upsell and promote additional services or products to customers, increasing revenue for the dealership.
10. Adhere to company policies and procedures, including those related to customer satisfaction and service standards.
11. Maintain accurate and detailed records of customer interactions, appointments, and service requests.
12. Continuously strive to exceed customer expectations and provide a personalized and exceptional experience for each customer.
13. Attend trainings and workshops to enhance knowledge and skills related to the job, staying updated on the latest Audi products and services.
14. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Service Advisor in Denver, CO, USA is between $40,000 and $60,000 per year. However, this can vary depending on the specific company, industry, experience level, and other factors. Some Service Advisors may also receive bonuses or commissions based on their performance.

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.