Executive Customer Service

At Avery Dennison, we value our customers above all else. As the Executive Customer Service representative, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. We are looking for a passionate and driven individual who shares our dedication to providing exceptional service to join our dynamic team. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to think strategically and problem-solve. If you are ready to take your customer service skills to the next level, we invite you to apply for this exciting opportunity at Avery Dennison.

1. Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly and effectively.
2. Serve as the primary point of contact for all customer inquiries, concerns, and escalations, and ensure timely and accurate resolution of issues.
3. Build and maintain strong relationships with clients, understanding their business needs and working to exceed their expectations.
4. Develop and implement customer service strategies and procedures to improve overall customer satisfaction and retention.
5. Collaborate with cross-functional teams to identify and address customer needs, and proactively identify opportunities for improvement.
6. Monitor and analyze customer feedback and data to identify trends and make recommendations for improvement.
7. Train and mentor customer service team members to ensure they are equipped with the necessary skills and knowledge to provide exceptional service.
8. Act as a liaison between customers and internal departments, ensuring effective communication and timely resolution of customer issues.
9. Continuously evaluate and improve customer service processes and procedures to streamline operations and increase efficiency.
10. Stay updated on product knowledge, industry trends, and company policies to provide accurate and helpful information to customers.
11. Handle and resolve customer complaints and conflicts in a professional and timely manner.
12. Participate in customer service meetings and provide insights and recommendations for improving the overall customer experience.

According to JobzMall, the average salary range for a Executive Customer Service in Bengaluru, Karnataka, India is between ₹ 5,00,000 - ₹ 10,00,000 per year. This can vary depending on the specific industry, company, and level of experience of the individual. Factors such as bonuses, commissions, and benefits may also affect the overall salary range.

Avery Dennison Corporation is a global manufacturer and distributor of pressure-sensitive adhesive materials, apparel branding labels and tags, RFID inlays, and specialty medical products.