Banana Republic

Client Advisor

Banana Republic

Cerritos, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Banana Republic, where we believe in versatile, contemporary fashion that empowers our customers to express their individuality. As a Client Advisor, you will play a crucial role in providing exceptional customer service and creating a personalized shopping experience for our clients. We are looking for individuals who are passionate about fashion, have a strong eye for styling, and possess excellent communication skills. If you have a knack for building genuine connections and a desire to drive sales, then we invite you to join our team.

  1. Greet and welcome customers to Banana Republic in a warm and friendly manner.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Build genuine connections with customers to establish a personalized shopping experience.
  4. Utilize strong knowledge of fashion and styling to assist customers in finding the perfect outfit.
  5. Maintain a deep understanding of current fashion trends and the Banana Republic brand to effectively communicate with customers.
  6. Consistently meet and exceed sales goals by actively promoting and upselling merchandise.
  7. Ensure that the store is clean, organized, and visually appealing at all times.
  8. Process transactions accurately and efficiently using the cash register and other point-of-sale systems.
  9. Collaborate with team members to ensure a positive and productive work environment.
  10. Continuously develop product knowledge and attend trainings to stay up-to-date on new merchandise.
  11. Handle customer complaints and returns with professionalism and empathy.
  12. Contribute to the overall success of the store by actively participating in team meetings and offering suggestions for improvement.
Where is this job?
This job is located at Cerritos, CA, USA
Job Qualifications
  • Strong Customer Service Skills: A Client Advisor At Banana Republic Must Have Exceptional Customer Service Skills To Assist And Engage With Customers, Handle Complaints Or Issues, And Ensure A Positive Shopping Experience.

  • Fashion Knowledge And Styling Expertise: As A Clothing Retailer, Banana Republic Values Employees Who Have A Strong Understanding Of Fashion Trends And Can Offer Styling Advice To Customers.

  • Sales Experience: Client Advisors Are Responsible For Meeting Sales Targets, So Previous Experience In Sales Or A Retail Environment Is Highly Desirable.

  • Excellent Communication And Interpersonal Skills: Effective Communication And The Ability To Build Rapport With Customers Is Crucial In This Role, As Client Advisors Will Be Interacting With A Diverse Range Of Individuals On A Daily Basis.

  • Availability And Flexibility: Banana Republic May Require Client Advisors To Work Evenings, Weekends, And Holidays, So Candidates Should Be Able To Demonstrate Their Availability And Flexibility In Their Work Schedule.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • customer service

  • Relationship Building

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Retail experience

  • Sales Techniques

  • Personal Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor in Cerritos, CA, USA is between $50,000 and $80,000 per year. This can vary depending on factors such as experience, industry, and company size. Some Client Advisors may also receive commission or bonuses based on their performance.

Additional Information
Banana Republic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2024
Apply BeforeMay 22nd, 2025
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About Banana Republic

Banana Republic is an American clothing and accessories retailer owned by the American multinational corporation Gap Inc. It was founded in 1978 by Mel and Patricia Ziegler, who originally called the company "Banana Republic Travel & Safari Clothing Company."

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