Banfield Pet Hospital

Client Service Coordinator

Banfield Pet Hospital

Des Moines, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping people and their pets? Do you have a knack for providing excellent customer service? Banfield Pet Hospital is currently looking for a Client Service Coordinator to join our team and assist our clients in providing the best possible care for their pets.The ideal candidate will have excellent communication and organizational skills, be a team player, and have a positive attitude. We are looking for an individual who is detail-oriented and comfortable in a fast-paced environment. If this sounds like you, we would love to hear from you. In this role, you will be responsible for providing excellent customer service to our clients, maintaining client records, and ensuring a comfortable and positive experience for our pet patients. You will also help with scheduling appointments and providing accurate estimates to clients. This is a great opportunity to join a team of passionate pet lovers and make a positive difference in the lives of our clients and their pets.

Responsibilities:

  1. Provide excellent customer service to clients and their pets.
  2. Maintain client records and ensure a comfortable and positive experience for pet patients.
  3. Schedule appointments and provide accurate estimates to clients.
  4. Assist clients in providing the best possible care for their pets.
  5. Collaborate with other team members to ensure a positive work environment.
  6. Maintain a positive attitude and be a team player.
  7. Utilize excellent communication and organizational skills.
  8. Work efficiently in a fast-paced environment.
  9. Ensure customer satisfaction by providing timely and accurate information.
  10. Assist with additional tasks as required.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Attention To Detail

  • Ability To Multi-Task

  • Excellent Problem-Solving Skills

  • Strong Customer Service Orientation

  • Proficiency With Microsoft Office

  • Experience In The Veterinary Or Medical Field

Required Skills
  • Communication

  • Writing

  • Scheduling

  • Teamwork

  • Administrative

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Professionalism

  • Interpersonal

  • Time-Management

  • Accuracy

  • Consultative

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Coordinator in Des Moines, IA, USA is $43,000 to $63,000. This figure is based on the salaries of other Client Service Coordinators in the Des Moines area. The salary range can vary depending on the individual's experience, skills, and qualifications.

Additional Information
Banfield Pet Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 6th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Banfield Pet Hospital

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.

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