Claims Analyst

Resolves Credit Card customer billing disputes within the bank's policies and procedures. Responsibilities include: investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. May debit or credit customer's accounts as appropriate, process charge backs or update customer regarding pending claims. Researches and resolves other general customer account inquiries as appropriate. The incumbents primary interaction is through indirect customer functions. Typically performs functions such as, service support, claims resolution, ticket ordering and judgment claims. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls.

According to JobzMall, the average salary range for a Claims Analyst in 3109 Bergenline Ave, Union City, NJ 07087, USA is $48,902 to $57,860 per year. This range may vary depending on experience, qualifications, and other factors.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.