Claims Analyst (Digital Billing Dispute Claims)
Investigating and decisioning daily incoming claims using multiple systems and tools and resolving differences. Making complex decisions based on analytical research and judgment. Providing Customers with claim education, setting appropriate expectations or skillfully denying the claim. Cross training and performing additional back-office functions as needed. You can look forward to Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.
Prior experience in a Fraud or Non-Fraud Claims back-office investigations or Call Center role
Working knowledge of claims case management systems
Experience in handling or diffusing escalated customer situations
Experience in a Customer Service or Client Facing Environment
MS Word
Time Management Skills
MS Excel skills
Strong analytical sklls
Great typing skills
Strong ownership skills
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Claims Analyst (Digital Billing Dispute Claims) in 1825 E Buckeye Rd, Phoenix, AZ 85034, USA is $50,000 - $70,000 per year. The salary range may vary depending on factors such as experience, qualifications, and the employer.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
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