Credit Assistance Specialist

At Bank of America, we are looking for a motivated and customer-focused individual to join our team as a Credit Assistance Specialist. This position requires someone who is confident in their ability to provide a high level of customer service, and who is passionate about helping people with their financial goals. The ideal candidate for this role has a thorough understanding of banking products and services, the ability to interpret credit reports, and excellent communication and problem solving skills. If you have a positive attitude and enjoy helping customers, this may be the perfect role for you.

Responsibilities:

1. Provide excellent customer service to ensure customer satisfaction.
2. Interpret customer credit reports and advise customers regarding financial options.
3. Educate customers on banking products and services.
4. Identify and resolve customer issues in a timely manner.
5. Maintain accurate customer information in the system.
6. Develop and maintain relationships with customers.
7. Remain informed on current banking regulations and products.
8. Assist in the development of customer outreach initiatives.
9. Utilize problem-solving skills to identify solutions for customer inquiries.
10. Provide assistance with loan and credit applications.

According to JobzMall, the average salary range for a Credit Assistance Specialist in Richmond, VA, USA is $39,000 - $60,000 per year. This range depends on experience, education, and qualifications.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.