Customer Service Sales Specialist

Provides customer solutions to complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales. May perform routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. You may perform routine account-related transactions such as opening new accounts, completing the account set-up process, performing account maintenance and completing wire transfers. Other responsibilities could include the cross-selling or up-selling of other financial products by referring customers to the appropriate line of business for those products and services not directly supported. Routes, maintains and tracks outstanding servicing requests and provides thorough follow up.

According to JobzMall, the average salary range for a Customer Service Sales Specialist in 655 Paper Mill Rd, Newark, DE 19711, USA is between $31,000 and $51,000 per year. This salary range is an estimate based on the job postings that have been listed on the website. The actual salary offered for the position may vary based on the company's location, experience level, and other factors.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.