Bank of America

Financial Center Assistant Manager

Bank of America

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced financial professional looking for an opportunity to lead a team and make a difference in the lives of our customers? We are seeking a Financial Center Assistant Manager to join our team at Bank of America. In this role you will be responsible for providing excellent customer service and connecting customers to the right solutions to meet their financial needs.The successful candidate will possess strong interpersonal skills and have a passion for helping customers achieve financial success. You should have a minimum of two years of banking experience and a proven track record of managing a team. In addition, you will need to have excellent communication and problem-solving skills, as well as the ability to maintain a high level of professionalism and customer service. If you are up for the challenge and looking for an opportunity to grow your career, we encourage you to apply!

Responsibilities:

  1. Lead and manage a team of financial professionals in a professional and customer service-oriented manner.
  2. Provide excellent customer service and connect customers to the right solutions to meet their financial needs.
  3. Maintain a high level of professionalism in all customer interactions.
  4. Utilize excellent communication and problem-solving skills to resolve customer inquiries and complaints.
  5. Monitor team performance to ensure that customer service standards are met.
  6. Ensure compliance with all bank policies and procedures.
  7. Serve as a role model to team members and uphold a positive work environment.
  8. Develop and implement strategies to increase sales and customer satisfaction.
  9. Maintain current knowledge of banking regulations and industry trends.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Strong Interpersonal And Communication Skills

  • Knowledge Of Banking Regulations

  • Problem Solving

  • Attention To Detail

  • Business Acumen

  • Technical Proficiency

  • Financial Institution Knowledge

  • Leadership Abilities

Required Skills
  • Accounting

  • Banking

  • Project Management

  • Networking

  • Communication

  • Leadership

  • customer service

  • Compliance

  • Teamwork

  • Analysis

  • Problem-Solving

  • Supervision

  • Decision-Making

  • Time-Management

  • Financial Literacy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Center Assistant Manager in San Jose, CA, USA is between $40,000 and $50,000 per year. The exact salary will depend on the company and individual qualifications.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2023
Apply BeforeMay 22nd, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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