Bank of America

Financial Center Assistant Manager

Bank of America

Queen Creek, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-focused individual with a passion for finance and leadership? Look no further than Bank of America's Financial Center Assistant Manager role. As an Assistant Manager, you will be responsible for assisting the Financial Center Manager in the overall management and operation of the center, while providing exceptional service to our clients. This role requires a strong understanding of financial products and services, excellent communication skills, and a drive to achieve results. If you possess these qualifications and are ready to take your career to the next level, we invite you to join our team at Bank of America.

  1. Assist the Financial Center Manager in overseeing the daily operations of the center, including opening and closing procedures, cash handling, and security protocols.
  2. Provide exceptional customer service by greeting and assisting clients, addressing their inquiries and concerns, and ensuring timely resolution of issues.
  3. Maintain a thorough understanding of Bank of America's financial products and services, and effectively communicate them to clients.
  4. Support the Financial Center Manager in achieving sales goals by actively promoting products and services, identifying opportunities for cross-selling, and conducting outreach to potential clients.
  5. Train and develop team members on sales techniques, product knowledge, and customer service best practices.
  6. Monitor and maintain the center's performance metrics, such as customer satisfaction, sales targets, and operational efficiency.
  7. Ensure compliance with all bank policies and procedures, as well as regulatory guidelines.
  8. Collaborate with other departments and teams within the bank to ensure a seamless experience for clients.
  9. Assist in the recruitment, onboarding, and performance management of team members.
  10. Continuously seek opportunities for improvement and make recommendations to the Financial Center Manager.
  11. Stay up-to-date on industry trends and developments, and share insights with the team.
  12. Maintain a positive and professional work environment, fostering teamwork and promoting a strong work ethic.
Where is this job?
This job is located at Queen Creek, AZ, USA
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Business Administration, Or Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Customers And Team Members.

  • Minimum Of 3-5 Years Experience In Banking, With At Least 1 Year In A Leadership Or Management Role.

  • Strong Understanding Of Financial Products And Services, Including Consumer And Business Banking, Loans, And Investments.

  • Proficiency In Microsoft Office And Other Banking Software Systems, With The Ability To Analyze Data And Make Strategic Decisions Based On Financial Reports.

Required Skills
  • Budgeting

  • Financial Analysis

  • Communication

  • Time Management

  • Coaching

  • customer service

  • Relationship Building

  • Compliance

  • Team Leadership

  • Sales management

  • Risk assessment

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Center Assistant Manager in Queen Creek, AZ, USA is between $37,000 and $53,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific financial institution.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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