Lead UX Researcher

Conduct a variety of qualitative and quantitative research activities to provide the bank’s product and design teams with a more comprehensive understanding of the digital experience. Manage a body of work, coaching, directing and unblocking as needed, to produce great work that delights clients and achieves business goals. Deliver best-in-class research and innovation process and methodologies while simultaneously thinking across the larger bank organization. Participate in critiques for peers, and serve as a sounding board for projects, process, and people. Hold team members to the highest level of quality and professionalism. Identify, evangelize, and pursue research opportunities that will proactively assist the work of your product and design teams.

According to JobzMall, the average salary range for a Lead UX Researcher in 1025 Main St, Waltham, MA 02451, USA is between $103,000 and $128,000 per year. This range can vary depending on the candidate's experience, qualifications, and the company's size and budget. The role of a Lead UX Researcher includes conducting research and surveys, analyzing user feedback, and making recommendations for product and design improvements. This position also involves working with product teams to ensure that user experience is improved and optimized.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.