Bank of America

Media Monitoring Analyst

Bank of America

201 E Washington St, Phoenix, AZ 85004, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Provide social media listening and analysis, including notable trends, key conversation themes and areas of risk. Continually update and improve assigned reports to reflect changes in data or new opportunities. Generate data driven narratives which are insightful and actionable; connecting research to business outcomes. Create compelling data visualizations to illustrate research Identify, research and escalate potential risk related topics to issue owners. Recognize and identify inconsistencies or inaccuracies in tools, data, analytics Produce metrics related to research topics, escalations, data quality and integrity.

Where is this job?
This job is located at 201 E Washington St, Phoenix, AZ 85004, USA
Job Qualifications
  • Minimum of 2 years of experience working with social media data

  • Solid analytic background and business acumen

  • Financial services industry background a plus

  • Ability to perform daily detailed oriented quality assurance procedures

Required Skills
  • Sprinklr

  • Brandwatch

  • Time Management Skills

  • MS PowerPoint Skills

  • Compelling data visualization skills

  • Excel (macros, data mining, reporting) skills

  • Social media listening and analysis

Soft Skills
  • Process Improvement

  • Results Oriented

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Impeccable attention to detail

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Media Monitoring Analyst in 201 E Washington St, Phoenix, AZ 85004, USA is between $41,400 and $86,400. The median salary for this position is $63,900. The salary range is dependent on the size of the company, the scope of the role, the experience of the analyst, and the location of the position.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 1st, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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