
Media Monitoring Analyst
Provide social media listening and analysis, including notable trends, key conversation themes and areas of risk. Continually update and improve assigned reports to reflect changes in data or new opportunities. Generate data driven narratives which are insightful and actionable; connecting research to business outcomes. Create compelling data visualizations to illustrate research Identify, research and escalate potential risk related topics to issue owners. Recognize and identify inconsistencies or inaccuracies in tools, data, analytics Produce metrics related to research topics, escalations, data quality and integrity.
Minimum of 2 years of experience working with social media data
Solid analytic background and business acumen
Financial services industry background a plus
Ability to perform daily detailed oriented quality assurance procedures
Sprinklr
Brandwatch
Time Management Skills
MS PowerPoint Skills
Compelling data visualization skills
Excel (macros, data mining, reporting) skills
Social media listening and analysis
Process Improvement
Results Oriented
Problem-solving and resourcefulness
Flexibility/Adaptability
Impeccable attention to detail
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Media Monitoring Analyst in 201 E Washington St, Phoenix, AZ 85004, USA is between $41,400 and $86,400. The median salary for this position is $63,900. The salary range is dependent on the size of the company, the scope of the role, the experience of the analyst, and the location of the position.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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