Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.
4+ years of experience with a strong knowledge of the business and general office skills
Ability to handle more complex levels of transactions requiring subject matter expertise
MS Word
MS Outlook
Loan structuring
Administrative skills
Time Management Skills
MS Excel skills
Documentation review skills
Verbal communication
Prioritizing skills
written communication
Adaptability
Detail oriented and highly organized
Process Oriented
According to JobzMall, the average salary range for a Mortgage Servicing Specialist is $25,000 to $65,000 per year. The salary range can vary depending on the experience level, education, and location of the specialist.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
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