Bank of America

Relationship Manager

Bank of America

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Bank of America, we are looking for an experienced Relationship Manager to join our team. We are seeking an individual who has a passion for customer service and a drive to develop relationships with our clients. The successful candidate will be able to demonstrate excellent communication and problem-solving skills, as well as the ability to think strategically and develop creative solutions.The Relationship Manager will be responsible for working with our clients to build and maintain positive relationships, as well as to identify and respond to customer needs and expectations. This individual will provide advice and guidance to clients on their banking options and actively work to develop and grow relationships with both current and potential customers.To be successful in this role, the ideal candidate will have a minimum of 5 years of experience in a relationship management role, preferably in the banking industry. They will also possess an in-depth knowledge of banking products and services, as well as a strong understanding of the banking industry. In addition, the successful candidate will have excellent interpersonal and communication skills and be comfortable dealing with clients from a variety of backgrounds. A Bachelor’s degree in Business Administration or a related field is preferred.

Responsibilities:

  1. Build and maintain positive relationships with clients in order to develop and grow relationships with both current and potential customers.
  2. Provide advice and guidance to clients on their banking options and actively work to identify and respond to customer needs and expectations.
  3. Utilize excellent communication and problem-solving skills in order to think strategically and develop creative solutions.
  4. Stay up to date with banking products and services and maintain a strong understanding of the banking industry.
  5. Demonstrate excellent interpersonal and communication skills and be comfortable dealing with clients from a variety of backgrounds.
  6. Maintain accurate records and documents related to customer relationships.
  7. Effectively manage customer inquiries and resolve any issues in a timely manner.
  8. Utilize customer service principles to ensure customer satisfaction.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Interpersonal Skills

  • Ability To Work In A Team Environment

  • Finance

  • Or Related Field

  • Bachelor's Degree In Business

  • Comprehensive Knowledge Of Banking Products And Services

  • Proven Ability To Manage Multiple Priorities

  • Knowledge Of Financial Regulations And Compliance Requirements

  • Ability To Understand And Interpret Customer Needs

Required Skills
  • Risk Management

  • Financial Analysis

  • Networking

  • Communication

  • Business Development

  • Product knowledge

  • Negotiation

  • Client Service

  • Relationship Building

  • Sales management

  • Collaboration

  • Regulatory compliance

  • Analytical

  • Problem-Solving

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Chicago, IL, USA is between $71,000 and $144,000. Salaries can vary depending on the company, the industry, and the individual's experience and qualifications.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2023
Apply BeforeMay 22nd, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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