Bank of America

Sr Fulfillment Specialist

Bank of America

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a detail-oriented and customer-focused individual looking for a challenging and rewarding career? Look no further than Bank of America's Sr Fulfillment Specialist role. As a key member of our Operations team, you will play a crucial role in ensuring the smooth and efficient delivery of our clients' financial needs. With your strong problem-solving skills and deep understanding of banking processes, you will be responsible for managing complex transactions and providing exceptional service to our clients. If you are driven, organized, and thrive in a fast-paced environment, this may be the perfect opportunity for you. Join us at Bank of America and be a part of a dynamic team that is dedicated to delivering excellence in every aspect of our business."

  1. Manage complex transactions: The Sr Fulfillment Specialist will be responsible for managing and handling complex financial transactions for Bank of America's clients.
  2. Ensure smooth and efficient delivery: The primary responsibility of this role is to ensure that all client transactions are processed and delivered smoothly and efficiently without any delays or errors.
  3. Provide exceptional customer service: The Sr Fulfillment Specialist will be the main point of contact for clients, and therefore, will be responsible for providing exceptional customer service and addressing any concerns or issues promptly and professionally.
  4. Utilize problem-solving skills: This role requires strong problem-solving abilities to handle any issues or challenges that may arise during the transaction process.
  5. Understand and adhere to banking processes: The Sr Fulfillment Specialist must have a deep understanding of banking processes and regulations and ensure that all transactions are in compliance with them.
  6. Work as part of the Operations team: This role will involve collaborating and working closely with other team members to ensure the overall success and efficiency of the Operations department.
  7. Demonstrate attention to detail: The Sr Fulfillment Specialist must be highly detail-oriented to accurately process and manage complex transactions and ensure accuracy and completeness.
  8. Meet deadlines and targets: This role will have specific targets and deadlines to adhere to, and the Sr Fulfillment Specialist must work efficiently to meet these goals.
  9. Adapt to a fast-paced environment: Bank of America is a fast-paced work environment, and the Sr Fulfillment Specialist must be able to adapt and thrive in such an environment.
  10. Uphold the Bank of America brand: The Sr Fulfillment Specialist must represent the Bank of America brand and adhere to its values and standards in all interactions with clients and colleagues.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Leadership Skills.

  • Bachelor's Degree In Business Administration Or Related Field.

  • Minimum Of 5 Years Of Experience In Fulfillment Operations Or Related Field.

  • Strong Understanding Of Regulatory Compliance And Risk Management.

  • Proficient In Data Analysis And Project Management.

Required Skills
  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Order Processing

  • Sales Support

  • Teamwork

  • Order

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr Fulfillment Specialist in Chicago, IL, USA is between $60,000 and $80,000 per year. This may vary depending on the specific company, industry, and level of experience.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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