Manager - Patient Access Operations Preregistration & Authorization

Are you an experienced leader with a passion for healthcare and a drive for excellence? Look no further than Baptist Health South Florida for your next career move. We are seeking a highly motivated and organized individual to join our team as the Manager of Patient Access Operations Preregistration & Authorization. In this role, you will play a critical role in ensuring the smooth and efficient operation of our patient access services, specifically in the areas of preregistration and authorization. With your leadership and expertise, you will help us continue to provide exceptional care to our patients and uphold our commitment to being a leader in the healthcare industry. If you possess the necessary qualifications and a strong dedication to our mission, we invite you to apply for this exciting opportunity.

1. Oversee the day-to-day operations of the patient access services, specifically in the areas of preregistration and authorization.
2. Develop and implement policies and procedures to ensure efficient and effective operations.
3. Lead and mentor a team of patient access staff to provide exceptional customer service and uphold the highest standards of professionalism.
4. Monitor key performance indicators and identify areas for improvement to enhance the patient experience.
5. Collaborate with other departments to ensure a seamless patient flow and timely access to care.
6. Develop and maintain relationships with insurance providers to ensure accurate and timely authorization processes.
7. Stay updated on industry trends and changes in healthcare regulations to ensure compliance and make necessary adjustments to operations.
8. Conduct regular audits to ensure accuracy and completeness of patient records and data.
9. Create and maintain reports to track departmental performance and present findings to senior management.
10. Foster a culture of continuous improvement and encourage staff to identify and implement process improvements.
11. Develop and manage departmental budget and resource allocation.
12. Ensure compliance with all relevant laws, regulations, and organizational policies.
13. Serve as a liaison between patients, staff, and other healthcare providers.
14. Participate in the recruitment, training, and evaluation of staff.
15. Handle and resolve patient complaints and concerns in a timely and professional manner.
16. Collaborate with other managers and leaders to ensure consistency and alignment of goals and objectives.
17. Act as a role model and promote a positive work environment.
18. Work closely with IT and other departments to implement and maintain electronic systems and tools to streamline operations.
19. Provide support and guidance to staff in handling complex or sensitive situations.
20. Serve as an ambassador for Baptist Health South Florida and promote its mission and values in all interactions.

According to JobzMall, the average salary range for a Manager - Patient Access Operations Preregistration & Authorization in Boca Raton, FL, USA is $120,000 - $130,000 per year. This may vary depending on the specific job responsibilities, level of experience, and the employer's salary structure.

Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.