
Patient Financial Representative
Baptist Health South Florida is looking for an energetic, motivated Patient Financial Representative to join our team! We are seeking an individual who is passionate about patient satisfaction and providing excellent customer service. The ideal candidate is organized, has strong communication skills, and is proficient with computers. If you have a positive attitude and the qualifications listed below, we encourage you to apply!Qualifications:* High School Diploma or equivalent* Minimum of two years of experience in a health care setting* Proven track record of providing excellent customer service* Ability to work independently and with a team* Knowledge of medical insurance and billing practices* Working knowledge of computer applications, including Microsoft Office
Responsibilities:
- Provide excellent customer service to patients, including assisting with billing and insurance inquiries.
- Respond to patient inquiries promptly and courteously.
- Process and submit patient payments in a timely manner.
- Maintain accurate and up-to-date records of patient information.
- Monitor patient accounts for delinquent payments and develop payment plans.
- Develop and maintain positive relationships with insurance companies.
- Prepare and submit claims to insurance companies.
- Work with medical staff to ensure proper coding and documentation of services.
- Coordinate with third-party payers to ensure accurate reimbursement.
- Analyze and resolve complex billing issues.
- Assist with other administrative duties, as assigned.
Excellent Customer Service Skills
Ability To Multitask
Ability To Work Independently
Computer Proficiency
Ability To Maintain Confidentiality
Knowledge Of Medical Billing And Coding
Knowledge Of Health Insurance Plans
Strong Communication Skills
Insurance
Data Entry
Communication
Auditing
customer service
Reporting
Billing
Analytical
Problem-Solving
Negotiations
Reconciliations
Cashiering
Collections
Organizational
Reimbursements
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Patient Financial Representative in Miami, FL, USA is between $31,945 and $47,395. This range may vary depending on the individual's experience, qualifications, and the employer.
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Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.

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