Community Associate

At Barclays, we are committed to creating a culture of inclusion and belonging, where everyone can be their authentic self and contribute to our collective success. We are looking for an enthusiastic and highly motivated Community Associate to join our team and help build strong and lasting relationships with our customers.The ideal candidate will have an outgoing personality and a passion for engaging with customers in a positive and meaningful way. You should also be comfortable working in a fast-paced environment, have excellent communication skills, and be able to manage multiple tasks simultaneously.A Bachelor’s degree in a related field and prior experience in customer service or community-facing roles are strongly preferred. As Community Associate, you will be responsible for connecting with customers, understanding their needs and providing them with the best possible experience. You should also be comfortable using various software tools and be able to work collaboratively with other teams.

Responsibilities:

1. Establish and maintain strong relationships with customers, understand their needs, and provide them with the best possible experience.
2. Develop and execute effective strategies to engage with customers and build relationships.
3. Use various software tools to record and track customer interactions.
4. Utilize excellent communication skills to respond to customer inquiries in a timely and professional manner.
5. Work collaboratively with other teams to ensure customer satisfaction.
6. Manage multiple tasks simultaneously and work in a fast-paced environment.
7. Assist in developing and implementing initiatives to promote inclusion and belonging.
8. Create and distribute promotional material to attract new customers.
9. Stay up-to-date with industry trends and developments.
10. Participate in training and development programs to continually enhance skills.

According to JobzMall, the average salary range for a Community Associate in London, UK is between £22,000 and £27,000 per year. This range can vary depending on experience, qualifications, and the specific job role.

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.