Welcome to Baskin-Robbins, where we believe in bringing joy to every guest through our delicious ice cream creations. We are currently seeking a highly motivated and experienced Multi Unit Manager to join our team and oversee multiple Baskin-Robbins locations. As a Multi Unit Manager, you will play a pivotal role in ensuring the success and growth of our stores while upholding our brand standards. We are looking for someone with excellent leadership skills, a strong business acumen, and a passion for delivering exceptional guest experiences. If you are a self-starter who thrives in a fast-paced environment and has a love for all things ice cream, we would love to hear from you!
- Oversee and manage the operations of multiple Baskin-Robbins locations to ensure the highest level of guest satisfaction and profitability.
- Develop and implement strategies to drive sales and increase revenue across all stores.
- Train, coach, and motivate store managers and staff to deliver exceptional guest experiences and uphold brand standards.
- Monitor and analyze store performance metrics to identify areas for improvement and implement action plans to address them.
- Collaborate with the marketing team to develop and execute local marketing initiatives to attract new guests and retain existing ones.
- Ensure compliance with company policies and procedures, as well as all local, state, and federal regulations.
- Manage inventory levels and control costs to maximize profitability.
- Conduct regular store visits to ensure consistency in operations and guest experience across all locations.
- Work closely with the HR department to recruit, select, and onboard new store managers and staff.
- Collaborate with the training department to develop and implement training programs for store managers and staff.
- Conduct performance evaluations and provide feedback and coaching to store managers.
- Stay updated on industry trends and competitor activities to make strategic business decisions.
- Develop and maintain positive relationships with landlords, vendors, and other business partners.
- Serve as a brand ambassador and maintain a positive brand image at all times.
- Proactively address and resolve any guest complaints or issues.
- Manage budgets and financial planning for all stores.
- Lead by example and foster a positive and collaborative work culture among all store teams.
- Maintain regular communication with upper management and provide reports on store performance and progress.
- Travel between stores as needed to oversee operations and provide support to store teams.
- Continuously strive to improve and innovate processes and procedures to achieve company goals and objectives.
Extensive Experience In Managing Multiple Units: The Ideal Candidate For A Multi Unit Manager Position At Baskin-Robbins Should Have A Proven Track Record Of Successfully Managing Multiple Units Within The Food And Beverage Industry. This Includes Experience In Overseeing Day-To-Day Operations, Developing And Implementing Procedures, And Ensuring Consistency Across All Locations.
Strong Leadership And Communication Skills: As A Multi Unit Manager, The Individual Will Be Responsible For Leading And Motivating A Team Of Managers And Staff Across Various Locations. Therefore, Excellent Leadership And Communication Skills Are Essential For Effectively Delegating Tasks, Providing Guidance And Support, And Maintaining A Positive Work Environment.
Knowledge Of Financial Management: Baskin-Robbins Is A Business, And As Such, It Requires A Multi Unit Manager Who Has A Strong Understanding Of Financial Management. This Includes Creating And Managing Budgets, Analyzing Financial Reports, And Making Strategic Decisions To Improve Profitability And Drive Growth Across All Units.
Ability To Prioritize And Multitask: Managing Multiple Units Can Be A Demanding And Fast-Paced Job. The Ideal Candidate Should Be Able To Prioritize Tasks Effectively And Handle Multiple Responsibilities Simultaneously Without Compromising On Quality. This Includes Overseeing The Hiring And Training Of Staff, Managing Inventory, And Ensuring All Units Are Meeting Company Standards.
Passion For The Brand And Industry: Baskin-Robbins Is A Well-Known And Beloved Brand In The Food And Beverage Industry. The Multi Unit Manager Should Have A Genuine Passion For The Brand And Industry, As This Will Translate Into A Strong Commitment To Upholding The Company's Values And Driving Success Across All Units.
Communication
Time Management
Coaching
Marketing
Budget management
Leadership
Inventory Control
customer service
Team Building
Sales forecasting
Problem-Solving
Performance evaluation
Staff
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Multi Unit Manager in Sunnyvale, CA, USA is $70,000 - $90,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. It is important to research and compare salaries for specific companies and job titles in order to get a more accurate understanding of the salary range for this role in Sunnyvale.
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Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.
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