Restaurant Crew Member
Are you a friendly and enthusiastic individual with a love for ice cream? Look no further! Baskin-Robbins is seeking a team-oriented and customer service-driven Restaurant Crew Member to join our dynamic and fun-loving staff. As a Crew Member, you will play a vital role in creating a positive and memorable experience for our customers. We are looking for individuals who are passionate about providing excellent service, have strong communication skills, and are able to work in a fast-paced environment. If this sounds like you, then we would love to have you join our team!
- Greet and welcome customers in a friendly and enthusiastic manner.
- Take and accurately process customer orders, ensuring all details are recorded correctly.
- Prepare and serve ice cream products according to company standards and recipes.
- Maintain a clean and organized work area, including restocking supplies and cleaning equipment.
- Use strong communication skills to interact with customers, answer questions, and resolve any issues or concerns.
- Operate cash register and handle transactions accurately, while providing excellent customer service.
- Adhere to food safety and sanitation guidelines to ensure a safe and clean environment for customers.
- Work collaboratively with other team members to ensure smooth operations and timely service.
- Continuously maintain knowledge of all menu items, promotions, and special offers.
- Provide suggestions and upsell products to enhance the customer experience.
- Follow all company policies and procedures, including dress code and attendance.
- Attend and actively participate in team meetings and training sessions.
- Demonstrate a positive and enthusiastic attitude towards work and customers.
- Handle customer complaints and resolve issues promptly and professionally.
- Perform other duties as assigned by management.
Customer Service Skills: As A Restaurant Crew Member At Baskin-Robbins, It Is Important To Have Excellent Customer Service Skills In Order To Provide A Positive And Enjoyable Experience For Customers.
Food Handling Experience: Working With Food Requires Proper Handling And Hygiene Practices. A Qualified Restaurant Crew Member At Baskin-Robbins Should Have Experience In Handling Food Safely And Following Health And Safety Regulations.
Ability To Work In A Team: A Baskin-Robbins Crew Member Must Be Able To Work Well With Others In A Fast-Paced Environment. This Includes Communication, Cooperation, And Being Able To Handle Tasks Efficiently As Part Of A Team.
Basic Math Skills: As A Restaurant Crew Member, You Will Be Handling Cash Transactions And Calculating Orders. Basic Math Skills Are Necessary To Accurately Process Orders And Handle Money.
Flexibility And Adaptability: The Restaurant Industry Can Be Unpredictable And Fast-Paced. A Qualified Crew Member At Baskin-Robbins Should Be Able To Adapt To Changing Situations, Work Flexible Hours, And Be Willing To Take On New Tasks As Needed.
Communication
Time Management
customer service
Cash Handling
Food safety
Teamwork
Cleaning
Multi-tasking
Upselling
Menu Knowledge
Order
Ice Cream Scooping
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Restaurant Crew Member in Irvine, CA, USA is $11-$14 per hour. This can vary depending on the specific restaurant, experience level, and job responsibilities. Some restaurants may also offer additional benefits such as tips, bonuses, or employee discounts.
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Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.
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