Baskin-Robbins

Restaurant Crew Member

Baskin-Robbins

Manhattan Beach, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Baskin-Robbins, where we serve up smiles and scoops every day! We are currently seeking passionate and energetic individuals to join our team as Restaurant Crew Members. As a Crew Member, you will have the opportunity to interact with customers, create delicious ice cream treats, and work in a fun and fast-paced environment. We are looking for individuals who are committed to providing exceptional customer service and have a love for all things ice cream. If you are a team player with a positive attitude, then we want you on our team!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers in choosing their favorite ice cream flavors and creating their desired treats.
  3. Maintain a clean and organized work area, including keeping the ice cream display cases fully stocked and presentable.
  4. Operate cash registers and handle transactions accurately and efficiently.
  5. Follow all food safety and sanitation guidelines to ensure the safety and quality of our products.
  6. Work collaboratively with team members to ensure smooth and efficient operation of the store.
  7. Maintain knowledge of current promotions, products, and company policies.
  8. Provide exceptional customer service by addressing any concerns or questions promptly and professionally.
  9. Follow all company procedures and standards to ensure a positive and enjoyable experience for customers.
  10. Demonstrate a positive attitude and enthusiasm for the Baskin-Robbins brand.
  11. Participate in store meetings and training sessions as required.
  12. Continuously strive to improve sales and meet sales targets.
  13. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  14. Adhere to all company policies and procedures, including dress code and grooming standards.
  15. Maintain a safe and clean working environment by following safety and security procedures.
  16. Collaborate with the team to ensure excellent teamwork and efficient store operation.
  17. Perform other duties as assigned by the store manager or supervisor.
Where is this job?
This job is located at Manhattan Beach, CA, USA
Job Qualifications
  • Customer Service Skills: A Baskin-Robbins Crew Member Should Have Excellent Customer Service Skills, As They Will Be Interacting With Customers On A Daily Basis. They Should Be Friendly, Patient, And Able To Handle Customer Complaints Or Requests In A Professional Manner.

  • Food Safety Knowledge: As A Restaurant Crew Member, It Is Important To Have A Basic Understanding Of Food Safety Regulations And Practices. This Includes Proper Handling And Storage Of Food, Maintaining A Clean Work Environment, And Following Health Codes To Ensure The Safety Of Customers.

  • Teamwork Skills: Working In A Fast-Paced Restaurant Environment Requires Strong Teamwork Skills. A Baskin-Robbins Crew Member Should Be Able To Work Well With Others, Communicate Effectively, And Be Willing To Help Out Their Team Members When Needed.

  • Cash Handling Experience: As A Member Of The Baskin-Robbins Team, You May Be Responsible For Handling Cash And Processing Customer Transactions. Experience With Cash Handling, Basic Math Skills, And Attention To Detail Are Important Qualifications For This Job.

  • Availability: Baskin-Robbins Is Open During Various Hours, Including Weekends And Holidays. Therefore, A Crew Member Should Have Flexible Availability And Be Willing To Work A Variety Of Shifts To Meet The Needs Of The Business.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Multi-tasking

  • Cleaning and sanitizing

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Restaurant Crew Member in Manhattan Beach, CA 90266, USA is $12.50 - $15.50 per hour. However, this may vary depending on factors such as experience level, specific job duties, and the restaurant's location and size. Additionally, some restaurants may offer additional benefits such as tips or bonuses.

Additional Information
Baskin-Robbins is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Baskin-Robbins

Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.

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