Bath & Body Works

Retail Sales Associate

Bath & Body Works

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Bath & Body Works, where we pride ourselves on creating a luxurious and indulgent shopping experience for our customers. We are currently seeking a passionate and enthusiastic Retail Sales Associate to join our team. In this role, you will have the opportunity to showcase your exceptional customer service skills, while promoting our high-quality products. We are looking for individuals who are dedicated, friendly, and have a strong attention to detail. If you have a love for beauty and a desire to help others feel their best, then we want you to join our Bath & Body Works family.

  1. Greet and welcome customers in a warm and friendly manner as they enter the store.
  2. Provide exceptional customer service by actively listening to and addressing the needs and concerns of customers.
  3. Demonstrate in-depth knowledge of Bath & Body Works products, including ingredients, benefits, and usage, to assist customers in making informed purchasing decisions.
  4. Promote and upsell products by highlighting their unique features and benefits.
  5. Maintain a clean and organized store environment to create a pleasant shopping experience for customers.
  6. Process transactions accurately and efficiently using the point-of-sale system.
  7. Assist in receiving and stocking inventory according to company procedures.
  8. Collaborate with team members to achieve sales goals and meet daily targets.
  9. Continuously educate oneself on product knowledge and industry trends to provide excellent service to customers.
  10. Follow all company policies and procedures regarding safety, security, and cash handling.
  11. Handle customer complaints and resolve conflicts in a professional and timely manner.
  12. Attend training sessions and meetings to stay updated on new products and promotions.
  13. Actively participate in store events and promotions to drive sales and increase customer engagement.
  14. Ensure compliance with sanitation and hygiene standards to maintain a safe and healthy store environment.
  15. Contribute to a positive and inclusive work culture by supporting and respecting team members.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Bath & Body Works Should Have A Friendly And Approachable Demeanor And Be Able To Provide Exceptional Customer Service To Create A Positive Shopping Experience For Customers.

  • Knowledge Of Bath & Body Works Products: Candidates Should Have A Strong Understanding Of The Company's Products, Including Their Ingredients And Benefits, To Effectively Assist Customers In Finding The Right Products For Their Needs.

  • Sales Experience: Previous Sales Experience, Especially In A Retail Setting, Is Highly Desirable For This Role. Sales Associates Should Be Able To Use Their Knowledge Of The Products To Make Recommendations And Upsell To Customers.

  • Team Player Mentality: Working As Part Of A Team Is Crucial In A Retail Environment, And Candidates Should Be Able To Collaborate And Communicate Effectively With Their Colleagues To Ensure The Store Runs Smoothly.

  • Attention To Detail: Bath & Body Works Is Known For Its Visually Appealing Displays And Product Packaging. Retail Sales Associates Should Have An Eye For Detail And Be Able To Maintain The Store's Aesthetic Standards To Create An Inviting And Attractive Shopping Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in New York, NY, USA is $25,000 - $40,000 per year. However, this can vary greatly depending on factors such as experience, location, and the specific company or industry. Some high-end retail stores in New York City may pay their sales associates significantly higher salaries or offer additional benefits such as commission or bonuses. On the other hand, smaller or independent retail stores may offer lower salaries. It is important to research the specific company and industry when considering a job as a retail sales associate in New York.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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