Access Coordinator

Serves as a liaison for the Customer Access Department regarding accessibility issues with other BART divisions and departments and with external advisory committees; negotiates and resolves sensitive and controversial issues. Prepares and presents staff reports and other necessary correspondence and provides the Department’s/District’s support for various task forces and committees, including the BART Accessibility Task Force. Establishes schedules and methods for providing customer access services; identifies and reviews resource needs with appropriate management staff. Monitors the operations and activities associated with accessibility and customer access in field locations and at station facilities; recommends and implements changes as needed.

Bay Area Rapid Transit is a rapid transit public transportation system serving the San Francisco Bay Area in California. The heavy rail elevated and subway system connects San Francisco and Oakland with urban and suburban areas in Alameda, Contra Costa, and San Mateo counties.