Case Management Assistant
Welcome to BayCare Health System, where we strive to provide exceptional care and support to our patients and their families. We are currently seeking a dedicated and compassionate individual to join our team as a Case Management Assistant. In this role, you will play a crucial part in assisting our case managers in coordinating patient care and ensuring quality outcomes. We are looking for candidates with strong organizational skills, excellent communication abilities, and a passion for making a positive impact on the lives of others. If you are ready to join a dynamic and fulfilling healthcare organization, we encourage you to apply.
- Provide administrative support to case managers in coordinating patient care and ensuring quality outcomes.
- Assist with the development and implementation of care plans for patients.
- Communicate effectively with patients, families, and healthcare team members to gather and share necessary information.
- Maintain accurate and up-to-date patient records and documentation.
- Collaborate with case managers to identify and address patient needs and concerns.
- Schedule and coordinate appointments, referrals, and follow-up care for patients.
- Monitor and track patient progress and update case managers accordingly.
- Serve as a liaison between patients, families, and healthcare providers to ensure smooth and efficient care coordination.
- Provide emotional support and guidance to patients and families during difficult times.
- Adhere to all confidentiality and HIPAA regulations in handling patient information.
- Participate in team meetings and provide input on patient care plans and improvements.
- Continuously strive to improve processes and enhance the overall patient experience.
- Attend training and development programs to enhance knowledge and skills.
- Maintain a positive and professional attitude while representing the organization.
- Perform other duties and responsibilities as assigned by the case management team or supervisor.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Typically Required For A Case Management Assistant Position At Baycare Health System. This Demonstrates A Basic Level Of Education And Readiness To Handle Administrative Tasks.
Previous Healthcare Experience: Previous Experience Working In A Healthcare Setting, Such As A Hospital Or Clinic, Is Often Preferred For This Role. This Experience Can Include Working As A Medical Assistant, Nursing Assistant, Or In A Similar Administrative Role.
Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For A Case Management Assistant At Baycare Health System. This Includes A Familiarity With Common Medical Procedures, Conditions, And Medications.
Excellent Communication Skills: As A Case Management Assistant, You Will Be Communicating With Patients, Healthcare Professionals, And Insurance Companies On A Daily Basis. Therefore, Strong Communication Skills, Both Written And Verbal, Are Highly Valued For This Position.
Attention To Detail: Case Management Assistants Are Responsible For Maintaining Accurate And Up-To-Date Patient Records, Insurance Information, And Other Important Documents. The Ability To Pay Close Attention To Detail Is Crucial For This Role To Ensure Accuracy And Avoid Errors.
Documentation
Data Entry
Communication
Time Management
Multitasking
Problem Solving
customer service
Medical Terminology
Record keeping
Patient care
Teamwork
Organization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Case Management Assistant in Clearwater, FL, USA is $36,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some Case Management Assistants may also receive benefits such as health insurance and retirement plans.
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BayCare is a leading not-for-profit health care system founded since 1997 that connects individuals and families to a wide range of services at 15 hospitals and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.
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