Patient Financial Representative

Welcome to BayCare Health System! We are a leading healthcare organization dedicated to providing high-quality, compassionate care to our community. As a Patient Financial Representative, you will play a crucial role in ensuring that our patients receive the financial support they need to access the care they deserve. We are seeking a detail-oriented, customer-focused individual who is passionate about making a positive impact in the lives of others. If you have excellent communication skills, a strong understanding of healthcare billing and insurance, and a desire to work in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and help us continue to enhance the health and well-being of our patients.

1. Provide excellent customer service to patients and their families by warmly welcoming them to BayCare Health System and addressing their financial concerns.
2. Assist patients in navigating the complex world of healthcare billing and insurance, including explaining coverage options and answering questions.
3. Verify insurance coverage and eligibility, and communicate any discrepancies or issues to patients and healthcare providers.
4. Accurately enter and update patient information in electronic systems, ensuring confidentiality and compliance with all privacy regulations.
5. Collaborate with internal departments, such as billing and coding, to resolve any billing or coding issues and ensure accurate and timely processing of claims.
6. Educate patients on their financial responsibilities, including co-pays, deductibles, and payment options.
7. Advocate for patients and work to find solutions for any financial barriers to accessing necessary healthcare services.
8. Keep up-to-date on changes in healthcare billing and insurance regulations to ensure compliance and provide accurate information to patients.
9. Maintain detailed and organized records of patient interactions, payments, and insurance information.
10. Participate in training and development opportunities to continually improve knowledge and skills related to patient financial services.
11. Collaborate with other Patient Financial Representatives, sharing best practices and providing support as needed.
12. Contribute to a positive and professional work environment, demonstrating a commitment to BayCare's mission, vision, and values.
13. Maintain a high level of integrity and confidentiality in handling sensitive patient and financial information.
14. Act as a liaison between patients and insurance companies, advocating for patients' financial interests and resolving any issues that may arise.
15. Perform other related duties as assigned by management.

According to JobzMall, the average salary range for a Patient Financial Representative in Clearwater, FL, USA is $40,000 - $60,000 per year. However, this can vary depending on the specific job responsibilities, level of experience, and the employer's salary structure. Additionally, factors such as bonuses, benefits, and location can also impact the salary range. It is important to research and negotiate for a fair and competitive salary based on your qualifications and the cost of living in Clearwater, FL.

BayCare is a leading not-for-profit health care system founded since 1997 that connects individuals and families to a wide range of services at 15 hospitals and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.