Field Service Engineer - PCC

Welcome to Beckman Coulter! We are a global leader in developing and manufacturing innovative products for the life sciences and healthcare industries. We are currently seeking a dedicated and experienced Field Service Engineer with a focus on PCC (Particle Characterization and Counting) to join our team. As a Field Service Engineer, you will play a critical role in supporting our customers by providing technical expertise and ensuring the proper functioning of our PCC instruments. This is an exciting opportunity for someone who is passionate about technology and enjoys solving complex problems. If you have a strong background in PCC and a customer-centric attitude, we invite you to apply for this position and join our dynamic team.

1. Provide technical support to customers by troubleshooting and resolving issues related to PCC instruments.
2. Conduct installations, repairs, and preventative maintenance of PCC instruments at customer sites.
3. Train customers on the proper operation and maintenance of PCC instruments.
4. Collaborate with sales and marketing teams to identify new business opportunities and promote PCC products.
5. Create and maintain service reports, documentation, and records for all customer interactions.
6. Stay updated on industry trends and advancements in PCC technology to provide recommendations and improvements for our products.
7. Travel to customer sites as needed to provide on-site support and ensure customer satisfaction.
8. Communicate with customers in a professional and timely manner to address any concerns or issues.
9. Collaborate with cross-functional teams to develop and implement solutions for complex technical problems.
10. Maintain inventory of spare parts and equipment necessary for PCC instrument repairs and installations.
11. Adhere to all safety regulations and protocols while working on customer sites.
12. Continuously seek opportunities to improve customer experience and provide feedback to management for process improvements.
13. Represent Beckman Coulter in a professional manner and uphold the company's values and standards.

According to JobzMall, the average salary range for a Field Service Engineer - PCC is between $65,000 and $90,000 per year. This can vary depending on factors such as location, experience, and company size. Some employers may also offer additional benefits such as bonuses, commissions, and company car allowances.

Beckman Coulter Inc., is a Danaher Corporation company that develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.