
Staff Technical Customer Support
To work with the Beckman Coulter Diagnostics technical training team to develop, coordinate, and deliver industry leading training to end users and support personnel. Utilize principles of instructional design in course development projects. Apply different adult learning styles and modalities to classroom instruction. Compliance with all safety, quality and regulatory requirements such as: ISO, GMP and FDA. Deliver training to internal employees and customers for set up, operation, calibration, quality control, maintenance, and troubleshooting. Design and develop training materials including: storyboards, job aids, participant and instructor guides. Recommend appropriate and innovative solutions, and complete the design and development of all web-based, virtual, on-the-job and classroom materials.
Minimum 5 years’ experience in a training organization with proven record of success
Technical aptitude to comprehend technical product training content
MS Excel
MS Word
MS Outlook
Camtasia
Deliver Training programs
Record keeping
Continuous Improvement
Process Improvement
Verbal communication
Detail Oriented
written communication
Goal-Driven
According to JobzMall, the average salary range for a Staff Technical Customer Support in 250 S Kraemer Blvd, Brea, CA 92821, USA is $31,862 to $54,421 per year. This range can vary depending on experience, location, company, and other factors.
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Beckman Coulter Inc., is a Danaher Corporation company that develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.

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