We are looking for a Certified Apple Expert to join our team at Best Buy. The ideal candidate will have an in-depth knowledge of Apple products and services, a passion for providing exceptional customer service, and the enthusiasm to promote Apple products to our customers. This position requires excellent communication and problem-solving skills, as well as a friendly, upbeat, and professional attitude.To be considered for this role, you must have a current Apple certification and at least two years of experience in consumer electronics sales. Experience with Apple products, such as Macs, iPhones, iPads, and Apple TVs, is strongly desired. You should also have a deep understanding of the Apple ecosystem, including iCloud, iTunes, and the App Store. Familiarity with AppleCare and AppleCare+ is a plus. If you have the skills and enthusiasm to join our team, we'd love to hear from you!
Responsibilities:
- Provide exceptional customer service, and promote Apple products to customers
- Demonstrate in-depth knowledge of Apple products and services
- Utilize excellent communication and problem-solving skills
- Maintain a friendly, upbeat, and professional attitude
- Utilize current Apple certification to provide customers with technical advice
- Utilize at least two years of experience in consumer electronics sales
- Have extensive knowledge and understanding of the Apple ecosystem, including iCloud, iTunes, and the App Store
- Possess familiarity with AppleCare and AppleCare+
- Demonstrate experience with Macs, iPhones, iPads, and Apple TVs
Excellent Customer Service Skills
Ability To Work With Minimal Supervision
Technical Expertise In Apple Products
Knowledge Of Mac Os And Ios Operating Systems
Strong Problem Solving And Troubleshooting Skills
Proficiency In Apple Software And Hardware
Ability To Use Diagnostic Tools To Troubleshoot Issues
Ability To Explain Complex Concepts In A Simple Way
Programming
Networking
Troubleshooting
Sales
iOS
customer service
Mac OS
Icloud
Applescript
Applecare
Mac Support
Ios Troubleshooting
Apple Pay
Icloud Syncing
Applecare+
Mac Os Troubleshooting
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Certified Apple Expert in Houston, TX, USA is $38,000 to $57,000. This range is based on the job postings available on the website.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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