Best Buy

Certified Apple Expert

Best Buy

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a Certified Apple Expert to join our team at Best Buy. The ideal candidate will have an in-depth knowledge of Apple products and services, a passion for providing exceptional customer service, and the enthusiasm to promote Apple products to our customers. This position requires excellent communication and problem-solving skills, as well as a friendly, upbeat, and professional attitude.To be considered for this role, you must have a current Apple certification and at least two years of experience in consumer electronics sales. Experience with Apple products, such as Macs, iPhones, iPads, and Apple TVs, is strongly desired. You should also have a deep understanding of the Apple ecosystem, including iCloud, iTunes, and the App Store. Familiarity with AppleCare and AppleCare+ is a plus. If you have the skills and enthusiasm to join our team, we'd love to hear from you!

Responsibilities:

  1. Provide exceptional customer service, and promote Apple products to customers
  2. Demonstrate in-depth knowledge of Apple products and services
  3. Utilize excellent communication and problem-solving skills
  4. Maintain a friendly, upbeat, and professional attitude
  5. Utilize current Apple certification to provide customers with technical advice
  6. Utilize at least two years of experience in consumer electronics sales
  7. Have extensive knowledge and understanding of the Apple ecosystem, including iCloud, iTunes, and the App Store
  8. Possess familiarity with AppleCare and AppleCare+
  9. Demonstrate experience with Macs, iPhones, iPads, and Apple TVs
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work With Minimal Supervision

  • Technical Expertise In Apple Products

  • Knowledge Of Mac Os And Ios Operating Systems

  • Strong Problem Solving And Troubleshooting Skills

  • Proficiency In Apple Software And Hardware

  • Ability To Use Diagnostic Tools To Troubleshoot Issues

  • Ability To Explain Complex Concepts In A Simple Way

Required Skills
  • Programming

  • Networking

  • Troubleshooting

  • Sales

  • iOS

  • customer service

  • Mac OS

  • Icloud

  • Applescript

  • Applecare

  • Mac Support

  • Ios Troubleshooting

  • Apple Pay

  • Icloud Syncing

  • Applecare+

  • Mac Os Troubleshooting

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Apple Expert in Houston, TX, USA is $38,000 to $57,000. This range is based on the job postings available on the website.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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