Geek Squad Advanced Repair Agent

Do you have a passion for technology and a knack for problem-solving? Best Buy is looking for a motivated individual to join the Geek Squad Advanced Repair Agent team. As a Geek Squad Advanced Repair Agent, you'll have the opportunity to work with the latest technology and take on the challenges of solving complex repair issues. If you have excellent customer service skills, an ability to think on your feet, and the knowledge of modern computer systems, we encourage you to apply!The ideal candidate for this role will have a minimum of two years of experience in a customer service role and an in-depth understanding of computer hardware, software, and networking. They should also be familiar with customer service best practices and have excellent analytical and problem-solving skills. A self-starter attitude and the ability to multitask in a fast-paced environment are essential qualities that we are looking for in a Geek Squad Advanced Repair Agent.

Responsibilities:

1. Assist customers in troubleshooting and resolving computer repair issues.
2. Utilize customer service best practices when dealing with customers.
3. Provide in-depth analysis and problem-solving of complex computer repair issues.
4. Maintain a working knowledge of the latest computer hardware, software, and networking.
5. Utilize multitasking skills to work efficiently in a fast-paced environment.
6. Monitor customer feedback to ensure customer satisfaction.
7. Provide technical support and assistance for customers.
8. Maintain an organized and efficient workspace.
9. Keep up to date with the latest technology and industry trends.

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Tampa, FL, USA is $30,000 - $50,000 per year. This range includes base salary, bonus, and other forms of compensation.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.