Best Buy

Geek Squad Advanced Repair Agent

Best Buy

Louisville, KY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about technology and eager to help others? We’re looking for an experienced and motivated Geek Squad Advanced Repair Agent to join our team at Best Buy. As a Geek Squad Advanced Repair Agent, you will be responsible for providing the highest level of customer service and technical expertise to our customers who are seeking assistance with their electronic devices.To be successful in this role, you should have excellent problem-solving skills and be a whiz at understanding the inner workings of electronics. You should also be a strong communicator and have the ability to quickly learn new technologies. If you can take initiative and think on your feet, you might just be the perfect fit for our team.We take pride in our friendly and professional staff, so a customer-oriented attitude and a commitment to excellence are essential. Help us ensure our customers have the best possible experience while shopping with us. Apply now and join the Geek Squad.

Responsibilities of a Geek Squad Advanced Repair Agent:

-Provide exceptional customer service to customers seeking assistance with their electronic devices. -Troubleshoot and diagnose technical issues with a variety of electronic devices. -Provide timely resolution of customer requests and inquiries. -Stay up to date on the latest technologies and provide advice on the best products and services. -Ensure customer satisfaction by providing quick and accurate resolution of customer problems. -Maintain a professional and friendly attitude with all customers. -Remain organized and efficient in order to meet performance goals. -Provide technical training and support to fellow team members. -Accurately document customer service requests and interactions.

Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Current Technology Trends

  • Ability To Work Independently And With A Team

  • Excellent Computer Repair Knowledge And Skills

  • Ability To Diagnose Complex Hardware And Software Problems

  • Ability To Identify And Install Computer Hardware And Software Components

  • Ability To Effectively Communicate Technical Information To Customers

  • Excellent Customer Service And Problem Solving Skills

Required Skills
  • Security

  • Programming

  • Android

  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Software

  • Database

  • iOS

  • Repairing

  • Electronics

  • Soldering

  • hardware

  • Diagnosing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Louisville, KY, USA is between $30,000 and $50,000. Salaries can vary depending on the experience and qualifications of the individual.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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