Best Buy

Geek Squad Agent (Retail Store)

Best Buy

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an enthusiastic and customer service-oriented Geek Squad Agent to join our team at Best Buy! As the face of our brand, you’ll be responsible for providing stellar service to customers by helping them understand the products and services that Best Buy has to offer. The ideal candidate should have excellent customer service skills, a good understanding of technology, and be able to think on their feet. We’re looking for someone who can go the extra mile when helping our customers. If this sounds like you, we’d love to hear from you!To be a successful Geek Squad Agent at Best Buy, you should have:• Demonstrated experience in customer service• Excellent communication and problem-solving skills• Basic understanding of technology, including PCs, tablets, phones, and related accessories• Ability to follow directions and maintain a positive attitude• Ability to work flexible hours, including evenings and weekendsIf you’re looking for an exciting and rewarding opportunity to make a difference in the lives of our customers, then this is the job for you! Don’t delay - apply today!

Responsibilities:

  1. Provide exceptional customer service to customers by assisting them in understanding Best Buy products and services.
  2. Demonstrate excellent customer service and problem-solving skills.
  3. Maintain a basic understanding of technology, including PCs, tablets, phones, and related accessories.
  4. Follow directions and maintain a positive attitude.
  5. Work flexible hours, including evenings and weekends, as needed.
  6. Make a difference in the lives of customers by providing stellar service.
  7. Think on their feet and go the extra mile when helping customers.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Customer service experience

  • Problem-Solving Skills

  • Ability To Multitask

  • Attention To Detail

  • Knowledge Of Computers And Electronics

  • Technical Acumen

  • Proficiency With Computers And Software

  • Flexibility To Work Various Shifts

Required Skills
  • Testing

  • Programming

  • Networking

  • Troubleshooting

  • Repairing

  • Documenting

  • Coding

  • Soldering

  • Installing

  • Analyzing

  • Diagnosing

  • Configuring

  • Upgrading

  • Helping

  • Customizing

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Philadelphia, PA, USA is $15.50 - $17.50 per hour.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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