Geek Squad Agent (Retail Store)

Are you passionate about technology and helping others? Are you an organized and driven professional with a knack for problem-solving? We’re looking for a Geek Squad Agent to join our Retail Store team at Best Buy. As a Geek Squad Agent, you’ll have the opportunity to use your technical knowledge and problem-solving skills to help our customers.To excel in this role, you should have a strong background in technology and be familiar with the latest products and services. You should also be an effective communicator, have a positive attitude, and be highly organized. If this sounds like you, we’d love to hear from you!

Responsibilities:

1. Provide technical support and advice to customers on products and services.
2. Troubleshoot customer issues and repair or replace products as needed.
3. Maintain current knowledge of Best Buy products and services.
4. Assist customers in the selection of the best products and services for their needs.
5. Demonstrate product features and explain benefits to customers.
6. Resolve customer complaints efficiently and in a timely manner.
7. Keep up-to-date with the latest technology products and services.
8. Maintain a clean and organized work environment.
9. Adhere to company policies and procedures.
10. Provide excellent customer service.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Newark, NJ, USA is $13.50 to $19.00 per hour. This range includes base salary, as well as any commissions or bonuses that may be offered. Salaries can vary depending on the experience and qualifications of the individual, as well as the specific location of the job.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.