Geek Squad Agent (Retail Store)

Are you passionate about technology and helping customers? Do you have a knack for problem-solving and a dedication to providing exceptional customer service? If so, this is the perfect opportunity for you!Best Buy is seeking a Geek Squad Agent for our retail store. This is a critical role, as the Geek Squad Agent is responsible for providing technical support and services to customers. This person will be the face of Best Buy and must be committed to delivering the highest level of customer satisfaction.The ideal candidate will have a minimum of two years of customer service experience and a strong knowledge of computers and consumer electronics. They should also possess excellent communication and organizational skills, be a team player, and have a passion for learning and staying up-to-date on the latest technologies. Most importantly, they must be reliable and have the ability to work with customers in a friendly, courteous, and professional manner.

Responsibilities: • Provide technical support and services to customers • Deliver high-level customer satisfaction • Possess excellent communication and organizational skills • Maintain knowledge of computers and consumer electronics • Work collaboratively with team members • Stay up-to-date on the latest technologies • Work with customers in a friendly, courteous, and professional manner • Diagnose and resolve customer issues • Assist customers with purchasing decisions • Troubleshoot technical problems • Follow-up with customers to ensure satisfaction

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Santa Rosa, CA, USA is $32,898 - $42,719 per year.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.