Geek Squad Agent (Retail Store)

Are you passionate about technology and customer service? Best Buy is looking for a Geek Squad Agent to join our retail store team! As a Geek Squad Agent, you will be the face of Best Buy, providing customers with exceptional service and technical expertise. The successful candidate will have an extensive knowledge of consumer electronics and a passion for delivering superior service. We are looking for someone who is friendly, enthusiastic, and dependable.Qualifications:• High School Diploma or equivalent • At least one year of customer service experience • Ability to work in a fast-paced environment and handle multiple tasks simultaneously• Excellent verbal and written communication skills• Experience with consumer electronics is preferred but not required

Responsibilities:

1. Greet customers in a friendly and professional manner.
2. Provide customers with expert advice and technical support regarding consumer electronics.
3. Assist customers in troubleshooting technical issues.
4. Respond to customer inquiries in a timely and efficient manner.
5. Assist customers in selecting the best product for their needs.
6. Maintain an in-depth knowledge of consumer electronics.
7. Ensure customer satisfaction by providing exceptional customer service.
8. Remain up-to-date on new products and technologies.
9. Follow established policies and procedures.
10. Monitor store inventory and restock shelves as needed.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Los Angeles, CA, USA is $18.00 to $27.00 per hour. This range is based on a variety of factors such as location, experience level, and the individual's qualifications.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.