Geek Squad Agent (Retail Store)

At Best Buy, we're looking for a tech-savvy, customer service-oriented Geek Squad Agent to help our customers get the most out of their technology. We're looking for someone with the knowledge and skills to troubleshoot a wide range of products and services, and the enthusiasm to help customers find the perfect solution for their needs.To be successful in this role, you should have knowledge of the latest tech trends, excellent communication skills, and the ability to remain calm under pressure. The ideal candidate should also have a passion for helping people and a strong work ethic.If you're excited about the opportunity to be part of a highly successful team, apply today!

Responsibilities:

1. Provide excellent customer service to all customers, addressing inquiries and providing solutions in a timely manner.
2. Stay up-to-date on the latest tech trends and products in order to provide accurate information and solutions.
3. Troubleshoot a wide range of products and services, from computers to home electronics.
4. Answer customer questions and provide detailed advice on products and services.
5. Assist customers with setting up and using their technology.
6. Maintain a professional demeanor and work ethic at all times.
7. Utilize any available resources to resolve customer issues.
8. Record customer feedback and provide suggestions for improvements.
9. Work closely with other Geek Squad Agents to ensure customer satisfaction.
10. Update customer records in the database.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Myrtle Beach, SC, USA is between $13.50 and $15.50 per hour. However, the salary range may vary depending on the specific experience and qualifications of the applicant.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.