Geek Squad Agent (Retail Store)

At Best Buy, we are seeking an experienced Geek Squad Agent that is passionate about technology and has a desire to help others. We are looking for a customer service-oriented individual who can provide our customers with top-notch technical support in our retail stores.The successful candidate will possess excellent problem-solving skills, a passion for technology, and the ability to learn quickly. Our Geek Squad Agent must have a friendly and professional demeanor, be comfortable working with customers, and be able to multitask in a fast-paced environment.The Geek Squad Agent is responsible for providing technical support and advice to customers, helping customers with their electronics, and ensuring customers have a positive experience. The successful candidate must be able to provide knowledgeable and courteous service, explain technical concepts in a clear and understandable manner, and be able to work with minimal supervision.If you possess the necessary qualifications and are passionate about helping others, we want to hear from you!

Responsibilities:

1. Provide technical support and advice to customers in a friendly and professional manner.
2. Assist customers with their electronics, troubleshooting any issues and providing creative solutions.
3. Possess excellent problem-solving skills and the ability to learn quickly.
4. Demonstrate excellent communication and customer service skills.
5. Maintain a positive, helpful attitude and ensure customers have a positive experience.
6. Explain technical concepts in a clear and understandable manner.
7. Work with minimal supervision in a fast-paced environment.
8. Stay up to date on new technology and products.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Boston, MA, USA is $12 to $18 per hour.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.