Geek Squad Agent (Retail Store)

The Geek Squad at Best Buy is seeking a new Agent to join our retail store team. We’re looking for a customer-focused individual who is passionate about technology, possesses strong problem-solving skills, and is eager to help customers with their tech needs. If this sounds like you, we’d love to have you on board!To be successful in this role, you should have a solid understanding of the latest technology and the ability to explain it to customers. Along with excellent communication and organizational skills, you should also be self-motivated, able to work independently, and be a team player. If you’re looking for an exciting opportunity to work in a fast-paced, customer-oriented environment, then this is the job for you!

Responsibilities:

1. Provide customer service and technical assistance to customers with tech needs.
2. Utilize strong problem-solving skills to identify and resolve customer issues.
3. Maintain up-to-date knowledge of the latest technology and products.
4. Explain technical concepts to customers in a clear and understandable way.
5. Maintain a high level of customer satisfaction by meeting customer expectations.
6. Work independently and as part of a team to achieve sales goals.
7. Assist in organizing and stocking the store shelves.
8. Maintain a neat and organized work environment.
9. Participate in training and educational sessions to stay current on new products and technologies.
10. Follow all store policies and procedures.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Louisville, KY, USA is from $11.50 to $14.50 per hour. This range is based on the salaries reported by existing Geek Squad Agents in the Louisville, KY area.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.