
Geek Squad Manager
Manages the day-to-day operations of the Precinct and Autotech Bay including: scheduling, merchandising standards, expense management, inventory integrity, security and protection of Client assets. Provides work direction, training and development for a team of Diverse Agents. Monitors Agent skill set achievement. Communicates and coaches a team of Diverse Agents to help achieve Company strategy, local business plans and execute SOP. Analyzes and evaluates both financial and Agent performance to develop plans that drive Precinct and Autotech Bay performance and overall Services revenue. Assists Clients per SOP to solve their technology needs which range from setting up new services on a new product/solution, to fixing/troubleshooting or repairing a solution we’ve already sold. Assists the General Manager with recruiting, hiring, and retaining a diverse Agent workforce in line with headcount guidelines.
1 year of experience as a Leader in Business, Military or other fields
2 years of experience in Customer Service or related field
Ability to analyze and manage a budget (labor, expenses, revenue)
Consumer Electronic Repair/Service Experience a plus
Retail Experience a plus
Performance Management
Troubleshooting skills
Time Management Skills
Customer Service / Sales skills
Verbal communication
written communication
self motivated
Adaptability
Multi-tasking
Detail oriented and highly organized
According to JobzMall, the average salary range for a Geek Squad Manager in 300 Ridge Rd, Piscataway, NJ 08854, USA is $44,000 to $50,000 per year. This salary range may vary depending on the location, experience, and skills of the Geek Squad Manager.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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