
Manager, Consult & Design
Drives a positive customer experience by building relationships and providing solutions to their needs. Leads a team of 5+ Consultants, Senior Consultants, and Designers as well as a Consultation & Design Supervisor. Empowers Consultants, Senior Consultants, and Designers to drive a world-class consultative customer experience through enablement of the direct to customer (D2C) strategy in their location and throughout the micro-market. Grows the customer portfolio through coaching, developing, and validating engagement plans for acquisition, frequency, and retention. Drives adoption, usage, and proficiency of customer relationship management (CRM). Maintains a broad scope of knowledge in technology products and services, advanced relationship skills, CRM, and people development skills. Supports the premium business through coaching complex selling, process management, upskilling employees, and customers’ private data management. Enhances service delivery by growing C&D skills and monitor training and certifications.
2 years of supervisory/management experience in business, military, or related fields
2 years of experience driving profitability through sales or customer service
Retail experience in consumer electronics, luxury brands, or other premium product experience desired
Talent Management
Customer Service skills
Record Keeping Skills
Time Management Skills
Verbal communication
written communication
Self directed
Problem-solving and resourcefulness
Flexibility/Adaptability
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Manager, Consult & Design in 5133 Richmond Ave, Houston, TX 77056, USA is $52,000 - $90,000. This salary range is based on the job title, location, and the experience of the applicant. The salary range may vary depending on the company, the industry, and the specific job requirements.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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