Manager, Healthcare Customer Strategy

Develop customer and employee-led strategies with Strategic Health Office leaders and cross functional teams by understanding what customers and employees want/need, what experience they expect, and how they want to feel when they interact with Best Buy. Lead with a digital first mindset to influence the strategic direction based on consumer behavior. Coach and use Human Centered Design principles to enable business leaders to develop customer obsessed strategies. Look at journeys holistically across channels and go deep to understand how to facilitate, organize the work to get the needed inputs and artifacts for decision making. Apply experience objectives and NorthStar visions for how customers and employees interact with technology and humans for the best experience. Offer customer led perspective based on continual customer and employee feedback loops and new insights and trends (e.g. CX industry, healthcare, technology, consumer’s behavior). Lead in a fast-paced, innovative, and changing or ambiguous environment with an objective of testing, learning and iterating to continually experiences and business outcomes.

According to JobzMall, the average salary range for a Manager, Healthcare Customer Strategy in Hub, 7601 Penn Ave S, Minneapolis, MN 55423, USA is $100,000 to $150,000 per year. This estimate is based on salaries reported by employers for this position in the Minneapolis area.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.