PC Repair and Installation Technician

Best Buy is seeking a PC Repair and Installation Technician to join our team! We’re looking for someone who is detail-oriented, tech-savvy and customer-focused to provide support and assistance to our customers. In this role, you’ll be responsible for troubleshooting computer hardware and software issues, installing, and configuring computer systems, and providing helpful and friendly customer service.We’re looking for someone who meets the following qualifications:• Excellent technical skills and knowledge of computer systems, components, and peripherals• Excellent customer service skills• Ability to troubleshoot and diagnose hardware and software issues• Ability to work independently and as part of a team• Ability to communicate effectively and professionally• Proficiency in Microsoft Office software and other computer programs• Excellent problem-solving skillsIf you’re passionate about technology and have a strong commitment to customer service, we’d love to have you on our team!

Responsibilities:

1. Troubleshoot computer hardware and software issues and provide friendly customer service.
2. Install and configure computer systems and peripherals.
3. Communicate effectively with customers and other team members.
4. Utilize problem-solving skills to resolve customer issues.
5. Maintain up-to-date knowledge of computer systems, components, and peripherals.
6. Utilize Microsoft Office software and other computer programs.
7. Follow company safety procedures when dealing with sensitive computer equipment and components.
8. Ensure customer satisfaction with products and services.

According to JobzMall, the average salary range for a PC Repair and Installation Technician in Ann Arbor, MI, USA is $20-$25 per hour. This range can vary based on experience, qualifications, and other factors.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.