PC Repair and Installation Technician

We are looking for an experienced and passionate PC Repair and Installation Technician to join our team at Best Buy! As a PC Repair and Installation Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a self-starter with strong problem-solving skills and excellent customer service. If you have the required qualifications and thrive in a fast-paced, customer service-oriented environment, then we want to hear from you! Required Qualifications:•Minimum of 3 years of experience in computer repair and installation•Experience working in a customer service environment•Proficiency in troubleshooting hardware and software issues•Excellent communication and interpersonal skills•Knowledge of relevant computer systems and software•Ability to lift and move heavy computer equipment

Responsibilities:

1. Diagnose and troubleshoot computer hardware and software issues.
2. Install, upgrade, and configure computer hardware and software.
3. Provide technical assistance and support to customers.
4. Maintain detailed records of service and repair activities.
5. Keep up to date with the latest computer technology.
6. Ensure customer satisfaction through timely and accurate solutions.
7. Perform preventative maintenance on computers.
8. Monitor system performance and provide necessary updates and repairs.
9. Follow safety protocols when handling and installing computer equipment.
10. Maintain a clean and organized work area.

According to JobzMall, the average salary range for a PC Repair and Installation Technician in Charlotte, NC, USA is $24,400 - $42,800 per year. The salary range can vary depending on experience, certifications, and other qualifications.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.