Best Buy

PC Repair and Installation Technician

Best Buy

Newark, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a PC Repair and Installation Technician at Best Buy who is passionate about customer service and has a deep understanding of PC hardware and software. This person should be able to troubleshoot and diagnose technical issues in a timely and professional manner. The ideal candidate should be reliable, organized, and have excellent problem-solving skills.The PC Repair and Installation Technician is responsible for providing exceptional customer service while repairing and installing computers, laptops, tablets, and other electronic devices. This person should possess a strong technical aptitude and be able to accurately diagnose and repair hardware and software issues. The technician should also be comfortable working independently and be able to handle multiple tasks at once.We are looking for someone with a friendly and courteous attitude, who can effectively communicate with customers and possess the technical skills to resolve customer issues. If you are interested in this position and meet the required qualifications, we would love to hear from you.

Responsibilities:

  1. Diagnose and repair hardware and software issues for customer computers, laptops, tablets, and other electronic devices.
  2. Install and set up customer computers, laptops, tablets, and other electronic devices.
  3. Provide exceptional customer service and troubleshoot technical issues in a timely and professional manner.
  4. Ensure customer satisfaction with the repair and installation process.
  5. Develop and maintain a deep understanding of PC hardware and software.
  6. Maintain a friendly and courteous attitude when communicating with customers.
  7. Work independently and handle multiple tasks at once.
  8. Utilize problem-solving skills to identify and resolve customer issues.
  9. Remain organized and reliable in order to meet customer requirements.
Where is this job?
This job is located at Newark, NJ, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Ability To Work Independently Or In A Team Environment

  • Knowledgeable In Computer Hardware And Software

  • Ability To Troubleshoot Hardware And Software Issues

  • Proficient In Installation Techniques For Pc Hardware And Software

  • A+ Certification Or Equivalent Technical Certification

  • Knowledge Of Current Industry Trends And Technologies

Required Skills
  • Software Development

  • Security

  • Testing

  • Networking

  • Troubleshooting

  • customer service

  • Optimization

  • Maintenance

  • installation

  • System Administration

  • Configuration

  • Upgrades

  • Repair

  • Diagnostics

  • Data Recovery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a PC Repair and Installation Technician in Newark, NJ, USA is $17.50 - $26.50 per hour.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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