PC Repair and Installation Technician

We are looking for an experienced and reliable PC Repair and Installation Technician to join our team at Best Buy. This position is a wonderful opportunity to work with some of the latest technology and develop your professional skills in a customer-oriented environment. The successful candidate should have excellent technical knowledge of various PC components and be able to install, repair, and troubleshoot hardware and software problems in a timely manner. They must have a friendly and professional attitude and be able to provide exceptional customer service.The ideal candidate should possess:• A minimum of 2 years of experience working in a computer repair and installation role• A strong understanding of Windows, Mac, and Linux operating systems• Knowledge of computer hardware and components, including printers and scanners• The ability to troubleshoot and diagnose software and hardware issues• Competent problem-solving skills• Excellent customer service and communication skills• A friendly and courteous attitude

Responsibilities:

1. Install and configure PC hardware and software components, including printers and scanners.
2. Troubleshoot and diagnose software and hardware issues in a timely manner.
3. Provide excellent customer service while maintaining a friendly and professional attitude.
4. Maintain accurate and detailed records of customer support.
5. Update customer accounts with detailed information about repair and installation activities.
6. Keep abreast of new technologies related to computer repair and installation.
7. Perform preventive maintenance on PCs and other computer components.
8. Assist customers with any questions or concerns regarding their PC repair and installation needs.
9. Follow safety guidelines and company policies related to computer repair and installation.
10. Assist in training new technicians in PC repair and installation.

According to JobzMall, the average salary range for a PC Repair and Installation Technician in Boston, MA, USA is $36,000 to $48,000 per year. This range is based on the current salaries of PC Repair and Installation Technicians in Boston, MA, USA who are actively seeking job opportunities.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.